Client Relations Assistant

VAUSA®, a values-driven virtual staffing company is seeking a highly qualified Client Relations Assistant to work directly with a client. The VAUSA® team works one-on-one with clients to match them with remote professionals as independent contractors and also recruits candidates for businesses looking to hire remote part- or full-time employees. At this time, we are only hiring those that reside within the United States.

Roles and Responsibilities:

  • Primary point of contact for client's clientele
  • Manage incoming calls and customer service inquiries
  • Identify and assess customer needs to achieve satisfaction

Skills Required:

  • Experience in building sustainable relationships and trust with customer accounts through open and interactive communication
  • Experience managing incoming communications
  • Experience identifying and assessing customers’ needs to achieve satisfaction
  • Excellent communication and presentation skills